Service Results - Employee Involvement
Aggregate Client-Reported Results from the Last 33 Months.
- Customer Satisfaction Rating: 4.8 (1 to 5 scale, with 5 being "very satisfied")
- Cost Savings: $32,000
- New Investment: $7,500
Participant comments:
“Great, I would recommend this to others.”
“Excellent course and excellent instructor”
“Enlightening and interesting”
“We are very satisfied with KMAC’s quality of service and would definitely use their services again. Besides being very knowledgeable and experienced, they interacted well with our personnel at all levels. We now are more effective, have happier and more involved employees, a safer environment, and improved quality. These are keys to being more competitive.”
Allan Latts, Director of Corporate Planning, Heaven Hill Distilleries
Employee Involvement
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